A NEW WORLD OF WORK: NAVIGATING AND REGULATING THE GIG ECONOMY
For staffing companies and their clients, managing today’s contingent workforce effectively and safely is not as straightforward as it once was. The dawn of the digital age has led to a fundamental shift in the way talent is procured.
The emergence of online, on-demand marketplaces has, for the first time, provided contingent workers with access to organisations across the world. Meanwhile, rapid shifts in the economy, talent shortages and ever-evolving technology have made engaging this type of worker an ever more flexible and attractive option for businesses.
At the forefront of this changing world of work, on-demand marketplaces, such as Upwork, have become as famous for their meteoric growth as they have for their legal challenges, particularly in terms of defining their external workforce as employees or independent contractors. The effects of this extend across the wider economy as contingent workers present new challenges when it comes to classification, procurement and management.
This white paper will address managing the contingent workforce in the context of the gig economy in greater detail, examining the profile of the workers that make up this talent pool and the implications when it comes to worker protections and access to traditional employment-based benefits. While unparalleled access to a worldwide contingent workforce is a vital opportunity for staffing firms and their clients alike, it comes with certain risks; this paper will explore these and give you the tools to make the right decisions for your business.